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Privacy statement

1 Introduction

ZincIn AS ("we") is concerned that you trust us and how we process your personal information. In this privacy statement, we therefore explain why we collect information about you, how we use this information and how we take your privacy into account.

Personal information is information and assessments that can be linked to an identifiable individual. This can be, for example, name and contact information, purchase history or information about interests.

Use of personal data must comply with the Personal Data Act. We, as the data controller, will ensure that we use personal information about you in accordance with the rules of law.

2. What personal information do we share with you etc.

Depending on what information you give us, how you use our services, and what permissions you give us, we have this information about you:
Information about you: Information you provide when contacting us such as name, address, telephone number and e-mail address. Communication: Information you provide to us when you contact our customer center, such as emails sent between us. Information about use of the website: Information we receive when you use our website and app, such as what kind of device you have (eg mobile or PC), IP address, which pages you visit and what functions you use there. Profiling information: Information and assumptions we create automatically based on the other information (mentioned above) we have about you, such as your preferences and interests and which demographic groups you belong to, unless you have opposed this.

3. What do we use the personal information for

We use your personal information for the following purposes:
Offer website: We use information to adapt our website and app to the technical equipment you use. We may also use the information to adapt the content of our website to what we believe you are interested in. Customer Service: We store information that you provide and receive if you contact us to provide service and manage your customer relationship.
Statistics: We compile statistics and map market trends to improve and further develop our products and services. As far as possible, we do this with anonymous information, without knowing that the information is specifically related to you.
Marketing: We use your contact information (eg telephone number and email address) to send you recommendations and information about our products and services. We may use profiling information to make the recommendations and information as relevant to you as possible, unless you have objected to this.
The legal basis for purposes 1, 4 and 5 is our legitimate interest in being able to offer, further develop and market our services.
The legal basis for purposes 2, 3 and 4 is to fulfill our contract with you.
The legal basis for purpose 5 may also be your consent, if you have given us this.

4 Who do we share personal information with

We share personal information with companies that provide technical and administrative services to us, such as IT providers. We have agreements with these to ensure your privacy.
We may disclose information in individual cases, for example to public authorities, in case of suspicion of crime.
We can also share anonymous information with partners for e.g. market analysis and service development.

5. How long do we store personal information

We store information about you, only as long as it is necessary to achieve the purpose for which it was collected, or if we are required to store the information. The information will be deleted or anonymised when it is no longer necessary to achieve the purpose. Below is an overview of how long we store your information:

Information about you: If you have contacted us, we will delete the information if you ask us to do so.
Information about use of the website: We store information about your use of our website for up to 6 months.
Communication: We store communication with our customers for three years, unless we need to store it longer, e.g. in connection with complaints or claims.

5. Your rights

You may have the right to ask us to:
  • Provide you with additional information about how we process your personal information.
  • Give you a copy of personal information about you.
  • Update your personal information.
  • Delete information that we no longer have a basis for storing.
  • Limit or stop the processing of your information
  • Oppose you automatic individual decisions, including profiling.
  • Provide you with information you have provided to us in a structured, commonly used and machine-readable format or, where technically possible, ask us to transfer this to another company.
  • Withdraw any consent you have given us.
Be aware that there are restrictions on these rights. Feel free to contact us if you want more information about this.
If you believe that we process personal data in violation of the Personal Data Act, you have the right to complain to the Norwegian Data Protection Authority. Before you do this, we would like you to contact us so that we can answer your questions or clear up any misunderstandings.

7. Cookies

We use cookies on our websites to ensure functionality on the website, analyze internet traffic and see which areas of our website you have visited. Please read our cookie policy for more information.

8. Changes to the Privacy Statement

We will be able to update the privacy statement from time to time. You will be notified of significant changes. You will always find the latest version of our privacy statement on the website.

9. Contact information

If you want to get in touch with us, you can use the following contact information:
Phone number: +47 483 85 500
Email Address: post@zincin.com
Address:
Øvre Eikervei 14
3048 Drammen
Norway

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